![a woman and a man talking](http://web-assets.108g.net/-/media/assets/internet/images/customer-reference-l2-header-1440x600-2.jpg?h=600&w=1440&v=1&d=20231229T084924Z&hash=94BAB250DDCC03D4A0BF733971741759)
Bank of Africa Group
The Bank of Africa (BoA) Group saw greater performance, better responsiveness and higher availability with the newly implemented communications solutions.
- Country: Ivory Coast
- Industry: Finance and Insurance
- Solution: Connected Solutions and Devices, Unified Communications
The Bank of Africa was established in Mali in 1982 as a single branch.
Today, they have grown and developed into a successful group is established in 17 countries.
![BOA Senegal - Logo BOA Senegal - Logo](http://web-assets.108g.net/-/media/assets/internet/images/bank-of-africa-logo-appli.jpg?h=61&iar=0&mh=200&mw=200&w=200&v=1&d=20231229T082319Z&hash=1613E548A090A9541D1815A6A542251A)
Bank of Africa Group Customer Video
Challenges
- High cost of telephone calls whether they were made in the same country or between subsidiaries
- Dependence on incumbent operator in each country
Results
Benefits
- One unified directory within the whole group of subsidiaries
- Top management is now reachable at any time, any place
- Implementation period completed in record time thanks to good cooperation between Alcatel-Lucent and the business partner
Products & Solutions
Products
- OmniPCX Enterprise Communication Server
- OmniPCX Office Rich Communication Edition
- OpenTouch Business Edition
- OpenTouch Multimedia Services
Solutions
- Business Telephony
- Collaboration